That's exactly how it should be, and we make it easy with no retention tactics. Whenever you decide to switch agencies, you have the right to take all the work done with you: technical documentation (configurations, source code, themes, modules), all tool access (Google Ads, Meta Business Manager, Google Search Console, Tag Manager, Analytics, hosting, e-commerce platforms), platform credentials, campaign and creative history, content created (copy, images, videos), implemented schema, documented strategies, keyword plans, link building history and accumulated monthly reports. We do an orderly handover in a transition session where we explain the current status, what's in progress, planned next steps and anything the next agency or in-house team needs to know to continue without interruption. We don't hold anything back, we don't hide configurations, and we don't leave custom code undocumented. It's our ethical responsibility to the client and also our best calling card: clients come back years later or recommend us precisely because, when they left, it was frictionless.