verified 🛠️ Professional PrestaShop Maintenance
PrestaShop maintenance with zero technical debt.
Your PrestaShop store needs monthly maintenance, or it piles up vulnerabilities, slowness, and technical debt until one day it stops selling. We’ve been maintaining PrestaShop stores for 10+ years. Official PrestaShop Partner.
Audit your PrestaShop store
Within 5 days we’ll tell you what shape your store is in and what it needs to stay up to date. No obligation.
In the press
Brands that already trust our agency
150+ PrestaShop stores under our maintenance
Years maintaining PrestaShop
From version 1.6 to 8.x. We know every bug, every limit, and every fix.
Active monitoring
Uptime checks every minute from 3 geographic locations. Immediate alert if your store goes down.
Average downtime
Stores under our maintenance don't go down. And if they do, we bring them back up in minutes.
Why hire professional maintenance?
A PrestaShop store without active maintenance is a store that piles up technical debt until the day it breaks. It’s not a hypothesis: it’s statistics.
Active security
WAF blocking the OWASP top 10, mandatory admin 2FA, weekly malware scans, critical security patches applied within hours.
Verified backups
Daily, encrypted, with redundant storage. Every week we restore them in a sandbox to verify they work. An unverified backup isn't a backup.
A real response SLA
Guaranteed response in writing during business hours, continuous proactive monitoring, and response times measured in hours, not days.
How we work every month
Structured, predictable PrestaShop maintenance. The same every month: continuous monitoring, controlled updates, verified backups, transparent reporting.
Monitoring
Uptime every minute, daily PHP errors, weekly WAF logs, continuous Core Web Vitals.
Updates
Core, modules, theme, and PHP. Always in a staging environment first. Immediate rollback if anything fails.
Backups
Daily and encrypted, with redundant storage. Restore verified every week in an isolated sandbox.
Reporting
Monthly report with uptime, blocked attacks, patched vulnerabilities, and prioritized recommendations.
What our PrestaShop maintenance includes
Everything your store needs to stay secure, fast, and up and running.
Controlled updates
PrestaShop core, modules, and theme. Always staging first, full verification, then production. Every change documented.
Verified daily backups
Encrypted, stored off your server, with a weekly restore test in a sandbox. Retention tailored to your volume.
24/7 monitoring
Uptime checks every minute from 3 geographic locations. Immediate alerts via SMS, email, and Telegram if anything goes wrong.
WAF + 2FA security
Web Application Firewall blocking the OWASP top 10, mandatory admin 2FA, weekly malware scans, monthly permissions audit.
Performance and Core Web Vitals
LCP <2.5s, INP <200ms, CLS <0.1. Monthly review. If they get worse, we investigate the cause and fix it.
Support and custom development
Monthly hours for changes, tweaks, module configuration, and one-off development. We tailor the hours to your actual activity level.
Real PrestaShop maintenance cases
Stores we maintain every day. Measurable before-and-after results.
SEO audit for a tech publication that tripled its organic traffic
Online store for professional beauty distributor Material Estética
Web design for Kaeso
Technology Partners
Official certifications that back our technical expertise in every tool.
What Our Clients Say
What clients already working with Imbatik say
The Imbatik team understands digital business like few others. They cut our cost per acquisition by 45% while maintaining lead volume. Real, measurable results.
Working with Imbatik was a turning point for our online store. We doubled our sales in six months thanks to their SEO strategy and the PrestaShop redesign.
Frequently asked questions about PrestaShop maintenance
How long until maintenance starts?
Once the quote is accepted, the first audit and implementation take 5-7 business days. From the second month on, we're in the monthly routine of monitoring, updates, backups, and reporting.
Do you maintain any version of PrestaShop, from 1.6 to 8.x?
Yes, we maintain any version from 1.6 onward. If your store runs on an older version and migrating right now doesn't make financial sense, we'll tell you straight. If there are critical vulnerabilities that call for immediate action, we'll tell you that too, no beating around the bush.
How do you handle emergencies and store outages?
We monitor every minute from 3 geographic locations. When something fails, we get an instant alert by SMS, email and Telegram. Response times vary depending on your plan and how critical the store is to your business: we tailor them to your actual situation, not to a generic table.
Do I have to move to a specific hosting provider for you to handle maintenance?
No. We work with whatever hosting you already have. In the initial audit we assess whether it's right for your store's volume and characteristics. If it isn't, we recommend the option that best fits your case: shared hosting, VPS, dedicated, cloud, in-house servers or any specific infrastructure you already have in place. If you'd like us to manage your hosting as well, we include it in the plan.
What if my PrestaShop store has custom modules built by another agency?
We maintain them all the same. If we built them, their maintenance is included in the plan at no extra cost. If another agency built them, we maintain them within the plan's support hours or as additional development at a preferred rate. The initial audit tells us which custom modules exist and how to handle them.
How do I cancel if I want to switch providers?
Monthly billing, 30 days' notice, no lock-in contract. When you cancel, we hand over all access credentials, backups, keys and complete configuration documentation so any other agency can pick up right where we left off.
What happens if I get hacked while I'm with you?
If a WAF is active and monitoring is running, restoring from a clean backup, identifying the entry vector, patching the vulnerability and hardening security are all included at no extra cost. It's part of the service. Obviously, for this to work, you need to be with us before the incident happens.
What exactly does the monthly report include?
Monthly uptime, patched vulnerabilities, backups completed and verified, attacks blocked by the WAF, Core Web Vitals performance, support hours used and a prioritized plan for the following month. No vanity metrics. Only what's useful for making decisions.
How much does PrestaShop maintenance cost?
It depends on your store's current condition, catalog size, traffic, active integrations and how critical it is to your business. After the initial audit (free), we give you a detailed quote tailored to your specific case, not a generic pricing table. No surprises, no padded packages, no invoices with asterisks.
Your PrestaShop store, always up to date. No scares.
Free initial audit. Within 5 days we'll tell you what shape your store is in and what it needs to stay stable and running. No sales pitch, no padded packages.
No lock-in contract Monthly payment 30 days' notice to cancel